What to do if your online order never arrives

Online shopping scams involve con artists impersonating real online merchants, either through a phony website or a phony advertisement on a legitimate retailer website. Even while there are many trustworthy online retailers, sadly, con artists can take advantage of the internet’s anonymity to defraud unwary customers. Scammers create phony retailer websites that mimic real online retail establishments using the most recent technology. 


They might employ complex layouts and designs, possibly stolen trademarks, or even a domain name that sounds like it belongs to a real retailer. Numerous of these websites provide luxury goods, including well-known clothes, jewelry, and technology brands, at incredibly low prices. Sometimes, you will get what you paid for. If you do receive anything, it will probably be a copy of what you thought you ordered. Sometimes you won’t get anything at all. 


The payment mechanism is the largest red flag that a retail website is fraudulent. It’s common for con artists to demand payment via wire transfer, money order, or pre-loaded debit card, but if you send money in these ways, it’s doubtful you’ll ever see it again or get your item. A more recent variation of internet shopping frauds uses social networking sites to create phony online storefronts. For a brief period, con artists set up shops and frequently offer knockoff designer apparel and jewelry. The shops vanish after earning a number of sales. Do not trust a website just because you have seen it promoted or shared on social media because scammers also use it for advertising their bogus websites. Before making a purchase, look for reviews to learn how to spot a phony trader or social media online shopping fraud. Moreover, you can also contact fundstrace and consult them related to scams. 


Warning Signs

  • A product is marketed as having fantastic features or benefits at an absurdly low price that sounds too good to be true. 


  • The other party demands quick payment, payment by wire service, or payment by electronic funds transfer. They can request that you purchase certificates upfront before you can take advantage of a discount or a giveaway. 


  • The social media-based store is brand-new and features extremely cheap rates on its merchandise. The store might not have comprehensive knowledge about delivery and other policies.


  • A retailer on the internet does not give customers enough information regarding privacy, terms, and conditions of use, dispute resolution, or contact information. The seller might not accept payments made with a credit card or through a secure payment solution like PayPal since they are headquartered overseas.

Protect Yourself

  • Verify that the website or social media page has a fair refund or return policy by looking for it on those platforms. In case something goes wrong, better online retail and auction sites include thorough complaint or dispute management procedures. 


  • When using shopping websites, be sure you know with whom you are dealing. Know whether you are working with a domestic or foreign company and whether the things you are ordering will be transported from abroad by doing some research on the shop.


  • Only use secure payment methods when making online purchases; check for a URL that begins with “HTTPS” and green closed padlock symbol, or use a service like PayPal. Before utilizing virtual currencies like bitcoin, give it some thought. Since they lack the same safeguards as conventional forms of payment, you cannot get your money back after you transmit it. 


  • Refrain from entering into any agreement with a stranger that requires upfront payment via check, wire transfer, foreign money transfer, pre-loaded card, or digital currency, such as Bitcoin. Recovery of money sent in this manner is uncommon. Never pay money to someone you don’t know or trust or provide credit card or online account information to them. 


  • Consult fundstrace frequently to maintain them on track.


Do You Think You Have Been Scammed?

  • If there is a problem with an online purchase you made, you should first attempt contacting the vendor or auction service. The issue could have a good explanation. 


  • If you paid by credit card and are dissatisfied with the response or think it might be a fraud, you might be able to request a charge-back through your financial institution. 


  • Inform the local authorities and funds track about possible schemes. 


  • Tell your acquaintances and family about this to keep them safe.


You must stay informed if you want to safeguard yourself from these frauds. Contact our recovery specialists, and fundstrace will help you if you have been the victim of an internet scam or a shopping scam in which someone has stolen your hard-earned money, and you are unclear about what to do.

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